Information We Collect
General: Unless you provide information voluntarily, we will not collect any personal identifiable information about you when you visit this web site, except for ‘Web Site Usage Information’ (see below). If we ask you to provide information that personally identifies you, our request to do so will be specific. If you register to receive our newsletters, participate in our seminars or purchase items from our Store(s), we will ask for personal information including, but not limited to, your name, e-mail address, postal address, phone number, credit card and other relevant information.
Email From You: You may email messages to us that will contain your screen name and email address along with any additional information you may wish to include in the text of your message.
Third Parties: We may ‘provide to’ and ‘receive from’ select third parties personal information in order to fulfill orders for products, to facilitate your receipt of one of our newsletters, or to communicate with us concerning your participation in a web seminar.
Resumes: We may use this web site as a recruiting tool to provide visitors seeking employment with us the ability to submit resumes or other personal information.
Surveys: Occasionally, we conduct online surveys on a specific topic. Our surveys are entirely voluntary and you may easily decline to participate.
Web Site Usage Information: Our web server automatically collects and aggregates information about your visit to this web site, including your IP address, ISP/service provider, DNS name, browser type, domain names of referring web sites, domain names of the web site you visit as you leave this web site, operating system, pages accessed on our web site, the date and time of your access, your time zone and any other data available from your session on this web site (if any). This information is not personally identifiable without having access to your ISP/service provider logs. We analyze this aggregated information in an effort to optimize your experience and enhance your time spent with us online.
Tracking Cookies: A cookie is a small text file containing a unique identifier that is placed on your computer’s hard drive when you visit a web site. We use cookies to improve your access and ease of use of our web site. We also use cookies as data collection devices to help recognize visitors who have previously accessed or registered on our web site. The information collected from our use of cookies is generally not linked to your personal information, however on certain pages of this web site we may use cookies for personal identification, but users of these pages volunteer the identification information.
Cookies do not damage your system or files in any way. Most browsers now recognize when a cookie is offered and permit users to control how and when they will be accepted. If you are not sure whether your browser has this capability, you should consult the documentation that accompanied your browser or check with your Internet Service Provider (ISP). If you choose to decline cookies, you may not be able to fully experience the interactive features of this web site.
Conditional Services: Certain services and features on this web site are labelled as “conditional services.” This signifies that the service or feature is either a pilot project or makes use of publicly available external web services offered by governmental or commercial entities. These external resources are used to provide specific services to web users using this web site that the legal owner of this web site is unable to offer/host/configure locally due to cost or other resource limitations. Some conditional services may require specific browser configurations (e.g., JavaScript-support, cookies, etc.) and are provided “as is” without support from the legal owner of this web site. Conditional services offered on this web site may be removed at any time without notice if the pilot or external service(s) is determined to not best meet the needs of the users of this web site. Use of a commercial web service does not serve as an endorsement by the legal owner of this web site, nor is the legal owner of this web site responsible for any data inaccuracies/omissions provided by external services. All disclaimers mentioned elsewhere on this site apply to legal owner of this web site “conditional services.
Use of Information We Collect
We use your personal information in several ways:
- To fulfill your requests and process your transactions.
- To respond to your email messages.
- To support your customer relationship with the legal owner of this web site. For example, if you provide us with an e-mail or postal address, you may receive mailings from us with information concerning special offers, new services or products. You can unsubscribe to mailings from us at any time. Please refer to the “Opt-Out” section of this Policy for details on the “opt-out” process.
- To process responses to employment opportunities posted on our web site. For example, if you submit a resume to us electronically, the information that you provide will be forwarded to the representative(s) responsible for filling the relevant position.
- To help recognize visitors who have previously registered on our web site.
- To provide you with marketing materials and sales information about the legal owner of this web site and its products.
We may combine the personal information that we collect from you on our web site with other information that you provide to us in connection with your use of our other web sites, products and services.
Third-Party Relationships
We may sell your contact and preference details to third parties to enable them to send you information they think will be of interest to you. These third parties may be located in countries that do not have laws to protect your Personal Data. Details of the third parties and the countries receiving your individual Personal Data will be provided on request. By using this web site you agree to such transfers and use of your Personal Data.
The legal owner of this web site and its respective directors, officers, employees, and agents reserve the right to disclose any personal information about you or your use of the web site, including its contents, without your prior permission if we have a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of Capable Networks or its affiliated companies; (3) enforce the web site TERMS or use or any other agreement between you and us; or (4) act to protect the interests of its users and customers.
Our performance of this policy is subject to existing laws and legal process, and nothing contained in this policy is in derogation of our right to comply with governmental, court and law enforcement requests or requirements relating to your use of this web site or information provided to or gathered by us with respect to such use.
Access, Correction and Maintenance of Personal Information
If you provide us with personal information through this web site, you have the right to access this data. You may request your personal information using the contact form available by clicking “contact” on the top navigation bar.
To request an update, modification, or deletion of any personal information, you can contact us using the form available by clicking “contact” on the navigation bar. We will, upon request, update or delete your personal information; however, we will not be able to update or delete data that has been archived as part of our normal business operations.
We keep the personal information collected through our web site until you request its deletion. We retain aggregated information collected about your visit to our web site (i.e., browser type, domain name, pages visited and other information as per the above) until we have completed our review and analysis of this information.
We may add third-party data to your personal information and may maintain your personal information in a merged or supplemented format.
Opt-Out Process
If you have provided us with your e-mail or postal address, You may receive e-mail, direct mail or other marketing material from the legal owner of this web site.
At any time, you can “opt-out” of receiving e-mail, direct mail and marketing material from the legal owner of this web site, such as product and service updates, by either contacting us using the form available by clicking “contact” on the navigation bar, or by following the “unsubscribe” instructions if contained within the communication.
If at any time in the future we decide to use your personal information for a purpose not currently stated in this Policy, we will modify the Policy to disclose such usage in accordance with the “Changes to this Policy” section below.
Security of Personal Information
We store your personal information in a secure location that is accessible only by the legal owner of this web site and its respective directors, officers, employees, and agents. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction.